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Dispute Policy

How we handle disputes and chargebacks.

If something went wrong, contact support before filing a dispute. We will do our best to resolve the issue.

Language note
If there is any conflict or inconsistency, the Russian version of these documents controls.
Open Russian version
  • Include: email used at checkout, charge date, amount, and a short description of the issue.
  • If a dispute is opened, access to paid features may be limited while we investigate.